Refund policy

Your Satisfaction Matters to Us

At The Cozy Starr, your satisfaction is our top priority. While we stand behind the quality of our products, due to their personal nature, we are unable to accept returns for a simple change of heart.

Please double-check your order details before purchasing to ensure accuracy. If you experience an issue with your order, such as receiving the wrong item or a defective product, please let us know within 7 days of receiving your order, and we’ll make it right!

Thank you for understanding and for supporting our small business. If you have any questions, feel free to reach out to us at starrsupport@thecozystarr.com.